Do you have a business that’s on Facebook? If not, you are neglecting lots of potential customers. If you are using Facebook, it’s important that you are aware of solid methods of attracting customers and how to avoid the common pitfalls that can repel them. Continue reading for some assistance with the envelopment of your marketing strategy for Facebook.
Holding contests is a great way to expand your Facebook fan base, so do your best to take advantage of it. Offers can include discounts and prizes for users “liking” your page. Be sure to follow through on any promises you make.
Always be professional when you post on any social media. Social media often has a relaxed or casual tone, but you still need to present a professional attitude. You will develop a better reputation if you stay professional.
Keep spam off of your Facebook page. When editing your page, look at filter options so spam can be looked into, even if you are not on all the time. Anyone who has administrative rights to your page can filter out specified keywords simply by entering them into this tool.
You could create a group rather than a page. A Facebook group allows users to have their own community. Always try to have a group and a regular page so that you can give your subscribers updates and allow them to mingle with each other, as well.
Treat your old customers well. In the rush to get new customers, many companies inadvertently take their old customers for granted. Respect and reward your audience as much as you can. This makes people get into your brand a lot more, so never forget to acknowledge your followers.
Buy a Facebook ad. Make your ad targeted to a certain gender or age. There are many budget tools to work with as well. One of the advantages is that a long term commitment is not required. You have the ability to stop the ad at your convenience.
When a follower asks you a question on your wall or makes a comment, always respond. If people take time to make contact, you should dedicate some of your time to respond. Consider that Facebook posts are sort of like phone calls in that they require replies and attention.
Be sure that your posts offer some value. Basically, whether it’s some helpful information or a look at a hot, new product, all posts should contain useful information. Avoid trying to oversell your products, or your subscribers will tire of the constant advertising.
Have your fans participate in decisions about your company. Folks like feeling as though they are part of the process. These are the best minds to tap into for opinions. Ask opinions on certain ideas that you have about your company.
Don’t turn off the option that lets others post whatever they want to your page. What you think is content control is actually going to cause users to think that you are not interested in what they think.
If at all possible, consider all of your comments carefully, and craft responses to each one. The same goes for messages you get in your inbox. This takes lots of effort and work from you, but the users will appreciate the personal touch.
Run contests to get likes on your page. You can offer a discount as the prize or something that is free to the winner. This will net you more subscribers than you have now and also allows for a future opportunity for the winner to review your offering or prize.
Encourage your clientele to write about their experiences with your company on your Facebook page. People who have an interest in your niche want to know what others think about your business. Having past customers post their experiences with your company on your Facebook page can help prospective customers make a decision.
If you are not able to post timely updates on your Facebook page, use a tool for scheduling. Ascertain when your followers are most often online and use this tool to post at that time. Be sure to test different tools to find the best one for you.
Do not neglect the power that event sharing can have for your business when using Facebook. For instance, add that you attended a trade show for more follows and likes. The great thing is that Facebook itself will provide automatic reminders of it.
If one of your Facebook followers criticizes your business, be sure to address that criticism. If you don’t say anything, your followers may think that customer service isn’t high on your list of priorities. When handled professionally, fans will gain respect for you.
Know your audience. If you’re not giving your audience information that interests them, even your best efforts will be wasted.
Use a Facebook plug-in on your website. You can get a code to add this plug-in, but some websites have a way to easily add it. Use the plug-in to link to your Facebook page, list your subscribers, or provide updates.
You do want to regularly update your Facebook page, but you don’t want overdo it. Post content that interests people. You won’t have any problems posting a couple of things, but any more than a few and you may start seeing people turning away from your page.
If your business is yet to be on Facebook, with any luck, you know have the inspiration to proceed. You have learned some helpful advice. Never stop looking for improved ways to connect with your Facebook fans. Apply these tips for improved results.